Warranty

Black Widow Performance, Inc. – Lifetime Limited Warranty

WARRANTY

Black Widow Performance, Inc. mufflers, X-pipes and Y-pipes are covered under our Lifetime Limited Warranty against material and workmanship defects for the original purchaser and for the original vehicle on which the product was installed. Uncontrollable circumstances due to collision, weather, undercarriage road impact or debris, lack of maintenance or extreme heat or cold can damage or disfigure the product appearance and are not covered under this warranty. Improperly installed, altered, misused, repaired and willful or negligent acts are also not covered under this warranty. Please do not return your muffler if you do not like the sound or sound level - Black Widow Performance, Inc. does not warranty for sound. Our performance mufflers are created to allow for maximum airflow, which can result in higher sound levels than stock mufflers and mufflers not designed for performance. Products are available for purchase from most local and online retailers that can reduce and/or change the sound. Black Widow Performance, Inc.’s only obligation shall be limited to the replacement at Black Widow Performance, Inc.’s sole discretion and only if the product returned displays a material or workmanship defect. No expressed or implied warranties for resale or modification for a particular purpose are hereby made except as otherwise expressly provided herin.

PROPER INSTALLATION

Black Widow Performance mufflers are universal, therefore may require additional materials for proper installation. Each muffler should have at least one hanger welded to the BODY of the muffler that securely attaches to the undercarriage of your vehicle (see installation card included with each unit for details). Not using a hanger attached to the BODY of the muffler will void your warranty. Punctures to the exterior of the muffler due to improper welding will void this warranty as well. Improper installation can cause damage to yourself and to others – and possibly even death. Because of this we highly recommend installation by a professional facility such as a qualified muffler shop. Should you have any problems or questions regarding a Black Widow Performance product involving either installation or performance, please call the installation facility first to attempt to resolve the problem. If not corrected, refer to the installation instructions on-line or contact Black Widow Exhaust directly via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (949) 228-9715 directly.

DISTRIBUTORS AND RETAILERS

In no event shall Black Widow Performance, Inc., or any Black Widow Exhaust dealer or distributor be liable for any loss, inconvenience or damage – whether direct, incidental, consequential or otherwise. Black Widow Performance, Inc. distributors will take all necessary steps to ensure that you are satisfied. If you have any problems with a Black Widow Performance, Inc. product, involving either installation or performance, please contact the reseller that you purchased it from immediately.

RETURNS

If for any reason your retailer must return your purchase to Black Widow Performance, Inc., a customer service number (on the original receipt) will be needed. This will expedite shipment and processing so that your product can be returned to you as quickly as possible. If your purchase was obtained directly through the Black Widow Exhaust web site (www.blackwidowexhaust.com), please contact Black Widow Exhaust via email at This email address is being protected from spambots. You need JavaScript enabled to view it. . When returning your purchase, include a copy of this warranty with the product, along with your NAME, ADDRESS, TELEPHONE NUMBER WITH AREA CODE, A DESCRIPTION OF THE PROBLEM AND PROOF OF THE DATE OF RETAIL PURCHASE (copy of the original receipt). Pack carefully (preferably in the original packaging) as we will not accept damaged product due to poor packaging. Then return the product. If the product displays a material or workmanship defect, shipping costs will be reimbursed or a replacement sent with no shipping due to the customer.

ADDITIONAL WARRANTY SPECIFICS

The cost of removal and/or reinstallation of the product is not covered under this warranty. Any modifications to the product or its intended use or damage by accident, misuse, abuse or misapplication voids this warranty. No person or representative is authorized to extend or alter warranties on behalf of Black Widow Performance, Inc. other than the warranty expressed herein. Some States do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which may vary from State to State.